Shipping & Delivery

Enjoy free or affordable delivery within Singapore when you shop at geonbae.com!

We offer free delivery to your designated address within Singapore for orders above $41.00.

If your order is this amount and below, there will be a delivery charge of $6.00.

 

Your order will be sent out via Roadbull or Ta-q-bin delivery service and we will notify you of your tracking number.

Roadbull delivery
Most of your orders will be sent via Roadbull. Their delivery timings are Mon-Fri 9am-6pm for Office address, Mon-Sat 9am-10pm for Residential address. Orders sent by 9am of a working day will be processed and shipped out in the same day. Tracking number will be available to you by the next working day. Roadbull delivery will take another 1-3day to reach your address.

Roadbull will send SMS to remind you of delivery date. There’s no definite time as it depends on their delivery schedule and location. However, you can click on the link in SMS to chat with Roadbull customer service to give a time range. Live chat is available Mon-Fri 9am-6pm.

Roadbull tracking: https://www.aftership.com/en/courier/roadbull

If there’s nobody is at your address to receive the parcel at that point of delivery, they will attempt delivery one more time. If delivery is still unsuccessful then then you would need to come to our collection office at:
623, Aljunied Road #02-09, Aljunied Industrial Complex, Singapore 389835
Main Tel: (65) 67471237
Direct: (65) 67431541

 

 

Self Collection
Self Collection is available at our collection office at:
623, Aljunied Road #02-09, Aljunied Industrial Complex, Singapore 389835
Main Tel: (65) 67471237
Direct: (65) 67431541

If you prefer self collection at above address instead of delivery to your address, kindly indicate in the memo of your preferred collection day and timing (Mon-Fri 9am-6pm only).

 

 

Ta-q-bin delivery
Your order will be sent via Ta-q-bin only when your order item requires cool storage throughout – only when you order Draft Makgeolli. Their delivery timings are Mon-Fri 8am-8pm and weekdays 8am-5pm. They would usually deliver in the preferred timeslot that you have indicated. Kindly indicate your preferred timeslot in the “Order Notes” upon checkout: Weekday/Weekend & Morning 9-12/Afternoon 12-5/Evening 5-7pm. Evening slot is not available for Weekends.
Kindly make sure someone is around at your indicated timeslot to receive the delivery. However, in the unfortunate event that Ta-q-bin service is delayed, kindly notify us and we’ll be glad to check and arrange new delivery timing if needed.

Ta-q-bin tracking: sg.ta-q-bin.com

 

For cash-on-delivery payment method, we will deliver personally hence it may take a longer time and additional administrative charge.

For further information, kindly check our FAQs page.