Shipping & Delivery

Enjoy free or affordable delivery within Singapore when you shop at geonbae.com!

We offer free delivery to your designated address within Singapore for orders above $41.00.

If your order is this amount and below, there will be a delivery charge of $6.00.

 

Your order will be sent out via Joyway or Ta-q-bin delivery service and we will notify you of your tracking number.

 

 

Joyway Delivery

Delivery days are Mon-Fri 9am-6pm. They will call in advance to confirm delivery day/time. 

Orders confirmed by 9am of a working day will be processed and shipped out in the same day. Tracking number will be available to you at the end of the day. Joyway delivery will take another 1-2 working days to reach your address.

Joyway tracking: https://app.detrack.com/w/#/tracking/s/7d0e9339253a6b510ff17961f5daa15353081ab9

If there’s nobody is at your address to receive the parcel at that point of delivery, they will attempt delivery one more time. If delivery is still unsuccessful then then you would need to come to our collection office at:

623, Aljunied Road #02-09, Aljunied Industrial Complex, Singapore 389835

If you prefer self collection at above address instead of delivery to your address, kindly indicate in the memo of your preferred collection day and timing (Mon-Fri 9am-6pm only).

Thank you for your understanding and support!

 

 

Self Collection
Self Collection is available at our collection office at:
623, Aljunied Road #02-09, Aljunied Industrial Complex, Singapore 389835
Main Tel: (65) 67471237
Direct: (65) 67431541

If you prefer self collection at above address instead of delivery to your address, kindly indicate in the memo of your preferred collection day and timing (Mon-Fri 9am-6pm only).

 

 

Ta-q-bin delivery
Your order will be sent via Ta-q-bin only when your order item requires cool storage throughout – only when you order Draft Makgeolli. Their delivery timings are Mon-Fri 8am-8pm and weekdays 8am-5pm. They would usually deliver in the preferred timeslot that you have indicated. Kindly indicate your preferred timeslot in the “Order Notes” upon checkout: Weekday/Weekend & Morning 9-12/Afternoon 12-5/Evening 5-7pm. Evening slot is not available for Weekends.
Kindly make sure someone is around at your indicated timeslot to receive the delivery. However, in the unfortunate event that Ta-q-bin service is delayed, kindly notify us and we’ll be glad to check and arrange new delivery timing if needed.

Ta-q-bin tracking: sg.ta-q-bin.com

 

For cash-on-delivery payment method, we will deliver personally hence it may take a longer time and additional administrative charge.

For further information, kindly check our FAQs page.

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